Frequently Asked Questions

Cap Composite Fence

Can I use Cap Composite fencing as a retaining wall?

Frame it All Cap Composite Fencing is not designed to act as a retaining wall and should not be used for this purpose.

Can the fence pickets or boards touch the ground?

We recommend preventing the pickets or horizontal boards from touching the ground as this may cause degradation of the composite over time.

Can Frame it All Cap Composite Pickets be used with wood post and rails?

Yes. When installing Cap Composite pickets onto wood posts and rails, we recommend installing with Starborn Industries Epoxy Coated Fascia Screw #10 X 1-7/8".

What are the benefits of Cap Composite fencing?

Cap Composite never requires any painting or staining and resist color fading from the sun. The composite mixture is made of recycled plastic and sustainably sourced hardwood fiber. This mixture makes Frame it All Fence Boards resistant to pests, mold, and rot, lasting much longer than other materials such as wood or vinyl.

Can I install my Cap Composite Fence with no gap between the ground and the fence?

We recommend having some gap between the ground and fence to prevent direct contact with soil and pooling water. Having a fence section touch the ground also makes it difficult to have a consistent fence as an unlevel grade will cause some sections of the fence to be further in the ground than others.

Can the Cap Composite Pickets and Horizontal Boards be cut?

Yes. We recommend using a 60-tooth Carbide-Tipped Circular Saw Blade when cutting Cap Composite Pickets and Horizontal Boards. This blade will create the cleanest cut.

How do I maintain a Cap Composite Fence?

Yes. We recommend using a 60-tooth Carbide Circular Saw Blade when cutting Cap Composite Pickets and Horizontal Boards. This blade will create the cleanest cut.

How long is the Warranty for Frame it All Cap Composite Fencing?

Registered Fence Orders have a warranty of 30 years. Visit: 

Warranty - Frame it All    for more details.

Can Picket Fence or Horizontal Fence be installed on a slope?

Yes. There are several methods to achieve this. One option is to use the stepping method, where fence panels are kept at a consistent height with the top of the panel always being level. This option may not be ideal for steep slopes as it can leave large gaps under the fence. Another option is to rack your fence. This option cannot be done with Horizontal Fence panels however it can be done with Cap Composite Pickets. This involves constructing the fence panel to go along the slope, with the top of the fence panel matching the angle of the slope. This option is preferred for steeper slopes.

Will the color of my Cap Composite Fence fade over time?

Frame it All Cap Composite Pickets and horizontal boards are made with UV resistant additives that resist color fading over time. Any color fading experienced will be marginal over a long period of time.

What is Co-extrusion in Composite Fencing?

Co-extrusion is the manufacturing process in which multiple layers of composite material are extruded in parallel. This allows us to put a durable Cap onto our Pickets and Horizontal Boards that has key properties such as UV Resistance, Anti-bacterial, Anti-fungal, Salt Air Resistance, and Scratch Resistance.

Do all Frame it All Composite Fence Products have 360 Cap Coat technology?

Yes! All Frame it All Composite Fence products have the 360 Cap Coat. This includes our Individual Pickets, Pre-Assembled Panels, Composite Post Sleeve, Cap Composite Rails, and Horizontal Fence Boards.

What is the difference between Cap Composite and Uncapped Composite Fencing?

Cap Composite Fencing has an outer layer that surrounds the inner composite material. This outer Cap Coat has key properties such as UV Resistance, Anti-bacterial, Anti-fungal, Salt Air Resistance, and Scratch Resistance allowing it to out last Uncapped Composite Fencing. This outer layer also allows us to create fence pickets and boards with more complex colors. Uncapped Composite Fencing does not have the added benefits of a Cap Coat and is more susceptible to the elements and foreign agents such as mold, bacteria, rot, and pests. Uncapped Composite Fencing also does not have multiple layers, so the entire panel is only a single color with little complexity. Color fading is a common issue seen in uncapped composite.

Can I paint or stain my Cap Composite Fence?

The top of the pickets can be painted using Acrylic Latex Paint. We do not recommend painting any areas of the board that are covered by the cap coat.

For best color match, pair these picket colors and pantone colors:

  •  Mahogany: SW 9183 Dark Clove 
  • Ironwood: SW 7069 Iron Ore 
  •  Driftwood: SW 7046 Anonymous 
  •  Pine: SW 7724 Canoe 
  • Maple: SW 9096 Beige Intenso
  • Walnut: SW 6068 Brevity Brown

What is Cap Composite Fence made of?

Frame it All Cap Composite Fence is made of a mixture of recycled plastic and sustainably sourced hardwood fibers.

What kind of plastic is used in Cap Composite Fence?

Frame it All Cap Composite Fence is made from Premium Food-Garden HDPE that is recycled from milk jugs and shampoo bottles.

How much Concrete do I need for each Horizontal Post and Cap Composite Post?

The amount of concrete necessary depends on how deep and how wide you make your post holes. On average, for a 12” diameter, 24” deep hole you will need up to two 50lb bags of Fast-Setting Concrete Mix. 

Does Frame it All offer Pre-Assembled Gates?

At this time we do not offer pre-assembled gates however our Cap Composite Pickets can be used for a gate installation.

Can you Power Wash Cap Composite?

We do not recommend power washing cap composite. For general cleaning and maintenance, warm water and dish soap can be used to clean off the pickets and horizontal boards.

Pickets & Pre-Assembled Panels

What spacing do I need for each picket?

The spacing of each picket is customizable however we recommend a minimum of 4mm or 0.16” between each picket to allow for the expansion and contraction of the composite material.

How often do Cap Composite Pickets have to be replaced?

Frame it All Cap Composite Pickets have a lifespan of over 30 years and should only need replacement in cases of damage.

Can I use pressure treated wood and rails with Cap Composite Pickets?

Yes. Frame it All Cap Composite Pickets can be installed onto a pressure treated framework using Starborn Industries Epoxy Coated Fascia Screw #10 X 1-7/8".

Do Cap Composite Pickets shrink overtime?

Unlike wood pickets, Frame it All Cap Composite Pickets will not experience permanent shrinkage overtime. Temperature fluctuations will cause expansion and contraction.

What fasteners should I use with Frame it All Cap Composite Pickets with Wood Rails?

We recommend using Starborn Industries Epoxy Coated Fascia Screw #10 X 1-7/8". These screws will account for the expansion and contraction of the composite material. We do not recommend using nails as they can loosen over time when installed into composite. 

Can you bury the Cap Composite Post Sleeve?

We do not recommend burying the Cap Composite Post Sleeve underground or securing the sleeve itself in concrete.

Can the Steel Inner Post and Cap Composite Post Sleeve be cut? 

Yes. We recommend using an 80-tooth Cermet Circular Saw Blade to cut the Steel Inner Post and a 60-tooth Carbide-Tipped Circular Saw Blade to cut the Cap Composite Post Sleeve.

Can Frame it All Steel Post with Composite Sleeve be used for a non-90° Corner?

To make a non-90° turn in your fence, you will need to install 2 posts in a single post hole.

What is the thickness of Cap Composite Pickets?

Individual Cap Composite Pickets have a thickness of 0.40” or 10mm.

How many screws should be used per picket?

We recommend installing 2 screws per rail for our Cap Composite Pickets. This would total to 8 screws for a 4 rail fence panel.

How do I secure Pre-Assembled Cap Composite Panels to my Posts?

Pre-assembled panels include T-brackets that are used to secure the panel to the post. These T-brackets insert into the rails of the panel and screw into the post on either side of the panel.

How should I store Pre-assembled Panels?

Pre-Assembled panels should be kept in their shipping packaging until the time of installation. If this is not possible, they should be laid flat on the ground with protection underneath to prevent scratching of the Cap Coating. Do not lean the panels up as this can cause damage.

How should I store Cap Composite Pickets?

Cap Composite Pickets should be kept in their shipping packaging, flat on the ground until the time of installation. If this is not possible, pickets should be stored flat on the ground with

What fasteners should I use with Frame it All Cap Composite Pickets with Cap Composite Rails?

M4x20mm Screws.

General Fence Questions

When Should I replace a Post?

Frame it All Posts are designed to last up to and past 30 years. If you are noticing drooping sections of fence, you should consider replacing posts. Wood posts should be replaced approximately every 10 years or sooner if rot or termite damage is observed.

How close to my property line can a fence be built?

Most municipalities and HOAs allow fence to built at the property line, but not on or over. Refer to your municipality website for local law.

Can my fence be on my property line?

This depends on your local fence codes and HOA. A fence can typically be installed at the property line but not on or over the property line. 

Can I install my fence while the ground is frozen?

Installation is possible in frozen ground with heavy machinery and professional installers.

Does the type of fence I choose effect my home value?

The aesthetics and durability of your fence will have an impact on your home value. 

What benefits can a fence have for a garden?

A fence creates a solid barrier keeping many unwanted herbivores out of your garden such as deer and rabbits. 

Can I connect my fence directly to my house?

We recommend connecting any fence panel to a post on both sides. This will ensure the strongest and longest lasting fence.

How do I handle a tree on my fence line?

There are a few options to handle a tree on your fence line. The easiest solution is to move your fence line behind the tree. In some instances, this may extend past your property line. Alternatively, you can create a shallow V-shape fence section or a U-shaped section around the tree.

How do I know where underground pipes and cables are?

A fence creates a solid barrier keeping many unwanted herbivores out of your garden such as deer and rabbits. 

Do I need a fence permit to build a fence on my property?

This depends on your location. Generally, fence permit requirements are determined at the local level, meaning this will vary between cities, counties, and municipalities. 

How Deep should the Fence Posts be placed?

Frame it All Fence Posts should be installed a minimum of 2ft into the ground, however the actual depth will depend on the depth of the frost line in your area. It is essential to install your post below the frost line to prevent the post from being pushed upwards when the ground freezes. 

Can I install Frame it All Fence by myself or should I hire a professional?

It is possible to install Frame it All Fence by yourself with the necessary tools. For large jobs, we recommend hiring a professional.

Do you offer wholesale pricing?

Yes. We offer wholesale pricing for distributors that sign up to become a dealer with us. You can sign up to become a dealer by sending a request to Sales@Frameitall.com.

Do I need to mix fast setting concrete before pouring into the post hole?

It is possible to install Frame it All Fence by yourself with the necessary tools. For large jobs, we recommend hiring a professional.

Do I need to use concrete around the posts for in-ground installation?

Yes. All inground fence posts should be secured in concrete. The post hole should be a minimum of 2ft depth and 8” width filled with concrete.

How soon can I expect a response on my Requested Quote?

You can expect a response on your quote request within 2 business days. If you do not hear a response within this time, please check your spam box or resubmit your request if necessary.

How do I determine how much Fence I need to buy?

Our fence experts can help determine the total amount of fence components necessary for your job based on a sketch or blueprint. Please reach us at Support@Frameitall.com or ask your questions when filling out the Request a Quote form found on the Cap Composite Fence product listings.

Valla Privacy Fence

What is the width of the horizontal post channel?

The width of the horizontal post channel/slot is 21mm or 0.81”.

How often do Cap Composite Horizontal Fence Boards have to be replaced?

Frame it All Cap Composite Horizontal Fence Boards have a lifespan of over 30 years and should only need replacement in cases of damage.

Do Cap Composite Horizontal Fence Boards shrink overtime?

Unlike wood boards, Frame it All Cap Composite Horizontal Fence Boards will not experience permanent shrinkage overtime. Temperature fluctuations will cause expansion and contraction.

Can I use Frame it All Cap Composite Pickets for a gate on my Horizontal Fence?

Yes. Frame it All Cap Composite Pickets are made of the same material and can be color matched to blend seamlessly with your horizonal fence. This is a good choice to reduce the weight of your gate as our pickets have a thinner profile than our horizontal fence boards.

Can the Horizontal Cap Composite Fence be installed onto hard surfaces?
Yes. Frame it All Horizontal Fencing can be installed onto a concrete surface using the Fixing Post support. Anchor bolts are included with each Fixing Post Support.
Can the Aluminum Horizontal Post be cut?

Yes. The Aluminum Horizontal Posts can be cut. We recommend using an 80-tooth Cermet Circular Saw Blade for the cleanest cut.

Can Frame it All Horizontal Fence Posts be used for a non-90° Corner?

To make a non-90° turn in your fence, you will need to install 2 posts in a single post hole.

What type of Concrete should I use for an inground fence post footing?

We recommend using a fast-setting concrete. This will reduce the risk of your post moving while the concrete hardens and will save a lot of time during installation.

How many boards do I need per panel of Horizontal Fence?

This depends on how high you want your fence to be. The general rule of thumb is 2 boards for each foot of height. 3ft Height: 6 Boards/4ft Height: 8 Boards/5ft Height: 10 Boards/ 6ft Height: 12 Boards/7ft Height: 14 Boards/7.5ft Height: 15 Boards  

What is the thickness of Cap Composite Horizontal Boards?

Cap Composite Horizontal boards have a thickness of 0.83” or 21mm.

How should I store Cap Composite Horizontal Boards?

Cap Composite Horizontal Boards should be kept in their shipping packaging, flat on the ground until the time of installation. If this is not possible, Horizontal Boards should be stored flat on the ground with protection underneath to prevent scratching to the Cap Coating. Do not lean pickets up as this can cause damage.

Shipping

How does my fence order ship to me?

Depending on the size of your fence order, it will either ship Fedex Home Delivery as individual packages or Less Than Truckload (LTL). If your order is shipping LTL, the product will be packed onto a pallet for delivery. We recommend keeping all fence materials in their shipping package until you are ready to install to prevent any damage to the product.

How long will it take for my fence order to deliver?

Fence orders generally take 2-5 business days to ship out depending on the availability of the product. Once the order has shipped out, it will take between 1-5 days in transit to reach your address depending on your location in the U.S. West Coast orders will take 4-5 days while east coast will be 1-3 days.

What happens if my order is lost during delivery or arrives damaged?

Product that is lost or damaged during transit will be replaced. Send all delivery error replacement requests to Support@Frameitall.com. For damages, please include pictures of the product in the packaging so we can submit a complete claim to the shipping provider. All claims must be made within 30 days of delivery. 

How do I check if fence I want is in stock?

You can check available inventory and incoming inventory by Requesting a Quote on the Cap Composite Fence Product pages or by sending an email to Support@Frameitall.com.

Can I return my fence order once it has shipped?

All fence orders can be returned within 30 days of delivery however a 15% restocking fee will be taken out of the refund amount and the customer will be responsible for the cost of shipping it back to Frame it All facilities.

Can I pre-order Fence Components that are out of stock?

Yes. You can reserve incoming inventory of certain picket and horizontal board colors by making a 30% non-refundable deposit.

How much is Shipping?


Shipping is calculated per quote depending on quantity and shipping location.

My question is not here. 
How do I contact Frame it All?

You can contact us by emailing Support@Frameitall.com or by calling (800)-914-9835. Our hours of operation are 8:30AM – 4:30PM Monday-Friday.